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Shipping Info
Pioneer Midwest ships via UPS and USPS. We try our best to get orders out as quickly as possible. Some products may take longer if there is a high volume of orders or if there are added shop services.
U.S. Shipping options:
USPS Priority mail (3-5 day delivery) - $10
UPS Ground (3-7 day delivery ) - $10
UPS 2nd day (2 Business days excludes weekends and holidays) - $50
Free Shipping on orders over $100
* Oversized packages incur an additional charge
USPS Oversized shipping (3-5 day delivery) -$25
UPS Oversized Shipping (3-7 day delivery) - $25
UPS 2nd day Oversized Shipping (2 Business days excludes weekends and holidays) - $80
*USPS Shipping will be selected as the free shipping option for customers in Alaska
*Items that are subject to the oversized charge include but are not limited to:
- Skis
- Ski Packages
- Ski Poles
- Ski Bags
- Wax Benches and Forms
- Rollerskis
Canadian Shipping Options:
USPS Standard (Up to 14 business days) - $40
Oversized (Up to 14 business days) - $60
*Canadian Duties and Taxes are the responsibility of the recipient.
In-store pickup
- Select the in-store pick-up option during checkout.
-Orders are usually ready within 24 hours after order confirmation.
-Please have your name or order number ready when picking up.
-We’ll hold your items for 14 days. If the Items are not picked up by then we will cancel the order and refund your payment.
Curbside pick-up
- Select the in-store pick-up option during checkout.
- Call us at 763-420-8981 with your name or order number and let us know you are here.
- No extra charge for curbside pickup.
Returns and Exchanges:
Return/Refund Policy:
- Items must be returned within 30 days of purchase. Items must be in new and unused condition and must be returned with all original packaging.
-Clothing items including shoes, boots, and apparel must be clean and unused with all original tags.
-Pioneer Midwest does not issue shipping labels or credit shipping costs.
How to return/exchange an item
-Pack returned items with original packaging and ship via UPS, Fedex, or USPS.
-Please include a copy of your receipt and a note describing the reason for the return or exchange.
-Due to the increase in orders, it is best to order the replacement item and we will refund the other. item/s when we receive them.
Return the address below with your return address shown on the outside of the package:
Pioneer Midwest
Attn: Returns
415 County Road 81
Osseo, MN 55369
If you have any questions call us at 763-420-8981 or email [email protected]